Challenge

Wonderwall Studio was facing several challenges in managing its online store. As a small business, they had limited resources and struggled to keep up with the demands of their growing customer base. The company’s founder was finding it difficult to manage administrative tasks such as order processing, customer service, and Print Upload, which were affecting the overall growth and success of the business.

Solution

Wonderwall Studio decided to partner with a virtual assistant company, Zippixel Technologies, to help manage its online store. Zippixel Technologies offered a comprehensive virtual assistance service that could help Wonderwall Studio with administrative tasks, store management and product upload.

The Zippixel’s team created a personalized plan for Wonderwall Studio that focused on improving the company’s customer experience, and streamlining operations. They provided Wonderwall Studio with a dedicated virtual assistant who was experienced in e-commerce and had a good understanding of the art industry.

The virtual assistant was responsible for managing the online store, including processing orders, updating product listings, and responding to customer queries. They also helped Wonderwall with creating product templates for bulk upload for future use.

Results

Working with Zippixel, Wonderwall Studio was able to improve its online store’s efficiency and productivity. The virtual assistant’s support helped Wonderwall Studio to focus on creating more beautiful artwork and expanding their art line & artists database. The focus of the owner shifted to improving long awaited social media presence which resulted in increased engagement and sales. With Zippixel’s assistance, Wonderwall Studio saw a significant increase in their revenue, which allowed them to invest in additional marketing efforts and grow their business further.

The virtual assistant also helped Wonderwall Studio to provide a better customer experience. By responding quickly to customer queries and addressing any concerns promptly, Wonderwall Studio was able to build trust and loyalty with their customers. As a result, the company received positive reviews, which helped attract new customers to the online store.

Challenge

The dental DSO in question had a growing number of affiliated dental practices, and its credentialing workload was increasing exponentially. The DSO’s credentialing team was struggling to keep up with the paperwork, follow up with the regulatory bodies, and ensure that the credentialing process was completed accurately and timely. This was hampering their Revenue Cycle because majority of their patients were In Network Patients i.e. patients with insurances.

Solution

The Underbite Dental Management decided to partner with Zippixel Technologies that specialized in credentialing services. Zippixel Technologies assigned a team of experienced credentialing specialists to work with the DSO’s credentialing team. The virtual assistant team was equipped with the latest technology and software tools to streamline the credentialing process and ensure compliance with regulatory requirements.

The virtual assistant team took over the administrative tasks related to credentialing, such as completing and submitting the necessary forms and applications, obtaining and verifying the required documentation, and following up with the regulatory bodies and insurance companies. The virtual assistant team also helped Underbite Dental Management’s credentialing team to identify and address any issues or discrepancies that could delay or impede the credentialing process.

Results

The partnership with Zippixel Technologies had a significant impact on Underbite Dental Management’s credentialing process. By outsourcing the administrative tasks to the virtual assistant team, Underbite Dental Management’s credentialing team was able to focus on more strategic and value-added activities, such as building relationships with affiliated dental practices and improving the overall quality of dental care. Zippixel Techbologies’ expertise and technology tools helped to expedite the credentialing process and reduce the risk of errors and delays.